Company Info & Privacy Policy

Last reviewed: July 2026

This notice explains what information we collect, when we collect it and how we use it. During the course of our activities, we process personal data (which may be held on paper, electronically, or otherwise) about you, and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.

Here at JDM Homes Ltd, we take the issue of security and data protection very seriously and strictly adhere to guidelines published in the UK GDPR, together with any domestic laws in force.

Data Controller

We are notified as a Data Controller with the Office of the Information Commissioner under registration number Z2984846, and we are the data controller of any personal data that you provide to us.

Our Data Protection Officer is Anna Connell (01202 314313). Any questions relating to this notice and our privacy practices should be sent to 77-79 West Hill Road, Bournemouth, BH2 5PG or hello@jdmhomes.co.uk.

How we collect information from you, and what we collect

We collect information about you:

• From your application for accommodation
• While managing your tenancy with us

We collect the following information about you:

• Tenant name, e-mail address, telephone number, date of birth, address (including any previous addresses), marital status, National Insurance number, nationality, next of kin, and the name of friends or relatives you are staying with (if applicable)
• Guarantor name, e-mail address, telephone number, date of birth, address (including any previous addresses), marital status, National Insurance number, nationality, next of kin (if applicable)
• Property address; term, rent, deposit, utility and service responsibilities
• The employment status of tenants and/or guarantors, address and contact details of the employer/accountant, payroll numbers, length of employment, salary information (including any regular overtime or commission), and any other income received
• Bank account details of the tenant, including account number and sort code, and any hire purchase/loan agreements, credit cards or store cards that you have
• Any welfare benefits that you may be eligible for, or are currently on

Why we need this information, and how it is used

• To undertake and perform our obligations and duties to you under the terms of our contract with you
• To enable us to supply you with the services and information you have requested
• To help you manage your tenancy
• To carry out due diligence on any prospective tenant, including whether there are any money judgments against them, or any history of bankruptcy or insolvency
• To analyse the information we collect so we can administer, support, improve and develop our business and the services we offer
• To contact you to send you details of any changes to our operation which may affect you
• For all other purposes consistent with the proper performance of our operations and business

Sharing your information

The information you provide to us is treated as confidential and is processed only by any third party acting on our behalf, within the UK/EEA. We may disclose your information to other third parties who act for us for the purposes set out in this notice or approved by you, including:

• If we enter into a joint venture with, or merge with, a business entity, your information may be disclosed to our new business partners or owners
• To carry out due diligence on you as a prospective tenant/guarantor, including affordability checks, due diligence checks, and obtaining references from relevant parties whose data you have provided
• To determine if there are any money judgments against you, or a history of bankruptcy or insolvency
• If you are unable to make payments under your tenancy, your information may be disclosed to any relevant party assisting in the recovery of the debt or tracing you as a tenant
• In the creation, renewal or termination of the tenancy, your information will be disclosed to the relevant local authority, tenancy deposit scheme administrator, service/utility provider, freeholder, facilities manager, or other relevant person or organisation in connection with this

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide without your consent.

Transfers outside the UK and Europe

Your information is only stored within the UK and EEA.

Security

When you give us information, we take steps to make sure it is kept secure and safe.

How long we keep your information

We review our data retention periods regularly and only hold your personal data for as long as necessary for the relevant activity, as required by law, or as set out in any relevant contract we have with you. Our retention schedule is as follows:

Right to Rent information

• Up to one year after a failed tenancy application
• Up to one year after the expiry of the tenancy agreement, if accepted

Other personal information

• Up to one year after a failed tenancy application
• Up to 7 years after the expiry of the tenancy agreement, if accepted

Your rights

You have the right at any time to:

• Ask for a copy of the information about you held in our records
• Require us to correct any inaccuracies in your information
• Make a request to us to delete the personal data of yours we hold
• Object to receiving any marketing communications from us

To exercise any of your rights above, please contact us at hello@jdmhomes.co.uk.

Complaints

Should you wish to complain about the use of your information, please contact us to resolve the matter in the first instance. You also have the right to complain to the Information Commissioner's Office:

The accuracy of your information is important to us — please help us keep our records updated by informing us of any changes to your email address and other contact details.

Company Info

JDM Homes Limited is registered in England and Wales, company number 07577729, registered office West Hill House, 77-79 West Hill Road, Bournemouth, Dorset, BH2 5PG.